B2B business service term

This agreement ("Agreement") governs the provision of custom apparel manufacturing and related services by Pikora to business clients ("Client"). By placing an order, Client agrees to these terms.

1. Order Process & Requirements

1.1 Quotations - Prices are valid for 7 days and subject to change based on order specifications, market conditions, or currency fluctuations.

1.2 Order Confirmation - Client must approve final artwork, colors, and specifications via written (email) confirmation. Supplier is not liable for errors in production if Client approves incorrect details.

1.3 Artwork - Client warrants they own/have rights to all submitted designs. Supplier may reject infringing content.

2. Pricing & Payment

2.1 Pricing - Quotes include production costs but exclude:

     Taxes (VAT/PPN)

     Shipping/freight charges

     Rush fees (if applicable)

2.2 Payment Terms

      Deposit: 50% non-refundable deposit required to commence production

      Balance: Due within 2 days of invoice date (net 2) or before shipment

      Late Payments: Subject to 20% monthly interest

2.3 MOQ: Minimum order quantity of 30 pieces per design/size.

3. Production & Delivery

3.1 Lead Times - Standard production: 3 business days after:

      Deposit clearance

      Final artwork approval
      Expedited services available at additional cost.

3.2 Shipping - Supplier arranges shipping; Client bears all costs. Risk transfers to Client upon pickup by carrier.

3.3 Delays - Supplier is not liable for delays caused by:

      Client's late approvals/payments

      Force majeure (natural disasters, strikes, etc.)

4. Quality Control & Returns

4.1 Samples - Pre-production samples available for [IDR X] (deductible from bulk order).

4.2 Defects - Client must inspect goods within 1 days of receipt. Supplier will replace/refund defective items (≤2% of order) if notified with photo evidence.

4.3 No Returns - Custom products are non-returnable except for manufacturing defects.

5. Intellectual Property

5.1 Client Designs - Client retains IP rights but grants Supplier license to reproduce for order fulfillment.

5.2 Supplier Designs - All templates, mockups, and proprietary designs remain Supplier's property.

6. Liability & Indemnification

6.1 Limitation - Supplier's maximum liability = order value. Not liable for indirect/consequential damages.

6.2 Client Indemnity - Client will defend Supplier against claims arising from:

      IP infringement in Client's artwork

      Misuse of products

7. Termination

Either party may terminate with 1 days' written notice for:

       Material breach unresolved in 7 days

       Insolvency proceedings

8. Governing Law

This Agreement is governed by Indonesian law. Disputes resolved in [City] courts.

9. Contact

For B2B inquiries:
Email: Marketing@pikoras.com
Phone: +62 819 2939 1689